Last updated: January 2025
Kynance LLC (“Kynance”, “we”, “us”) operates kynance.com, helixbuild.ai, and the KBG desktop application. This policy explains how we collect, use, and protect your information.
We collect information you provide directly (name, email, company) when you register for our services or contact us. We also collect usage data, error logs, and hardware profile data (DPI, display resolution) where explicitly consented to by the user.
We use collected information to provide and improve our services, send transactional emails, and respond to inquiries. We do not sell personal data to third parties.
All data is transmitted over TLS 1.3 and stored with AES-256 encryption at rest. We implement multi-tenant data isolation across all products.
For privacy inquiries, email hello@kynance.com.